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How to change your subdomain url

Learn how your OneDirectory subdomain is created and how to request a change for your organization’s URL.

Written by Greg Bennett

Your organization is automatically assigned a subdomain, which you can view in the Directory Console, opened with the Edit in Console button in the top bar next to your profile picture, or by selecting Directory Console at the bottom of the OneDirectory sidebar.

Your subdomain will follow this format:

yourorganizationname.onedirectory.com


How to Change Your Subdomain

If you need to update your organization’s subdomain:

  1. Contact our support team with your requested subdomain change.

  2. Our team will assist you promptly and guide you through the process.

Note: Subdomain changes are handled through our support team to ensure proper configuration and prevent disruptions.

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