Your org chart is built from the Manager field on each person’s profile, so you change the chart by changing who reports to whom. There are two ways to do that, depending on where the Manager field gets its data.
In Microsoft Entra ID: use this if your Manager field is synced with Microsoft and not editable in OneDirectory. This is the default.
In OneDirectory: use this if you’ve made the Manager field editable in OneDirectory.
Option 1: Editing your org chart in Entra ID
OneDirectory syncs one-way from Entra ID, so the org chart stays up to date with the reporting lines in your Microsoft 365 profiles.
Note: The Manager field is synced by default in OneDirectory.
Update a manager in Entra ID
Sign in to the Azure portal with your admin credentials.
In the search bar or the left-hand menu, select Microsoft Entra ID.
Click Manage and then select Users.
Choose the employee whose manager you want to update.
Go to the Properties tab.
Click the pencil icon next to Job Information.
In the Manager field, enter the correct manager’s name.
Click Save to update the reporting relationship.
Syncing the change to OneDirectory
The change appears at the next scheduled sync. To apply it sooner, run a manual sync:
In your live directory, click Edit in Console in the top bar, next to your profile picture.
In the Directory Console sidebar, select Data Sources.
Run a sync from there — see How to run a manual sync.
Once the sync finishes, click Back to OneDirectory and open the org chart to see the updated structure.
Option 2: Editing your org chart in OneDirectory
If the Manager field is editable in OneDirectory, you can change reporting lines without going into Entra ID.
Note: Making the Manager field editable stops it syncing from Entra ID and Microsoft 365.
Update a manager in the Directory Console
In your live directory, click Edit in Console in the top bar, next to your profile picture.
In the Directory Console sidebar, select People.
Click the employee’s row. A panel opens on the right, on the Profile Details tab.
Click the Value next to the Manager field, then search for and select the correct manager.
Click the green check to save the change, or the red X to discard it.
You can also change the Manager field directly on the person’s profile in your directory, if you have permission to edit it.
The org chart updates to reflect the new reporting line.
Note: Editing other people’s profiles requires the Administrator or Directory Editor role. If the Manager value won’t open for editing, the field is still synced from Microsoft 365 — see Making a field editable. |