OneDirectory syncs automatically on a schedule, but you can trigger a sync manually anytime from Directory Console → Data Sources.
Run a manual sync
In the OneDirectory sidebar (your live employee directory), click Directory Console at the bottom.
In the Directory Console sidebar, select Data Sources.
Choose a sync type: Incremental Sync (pulls recent changes since the last sync) or Full Sync (re-syncs all profile data; you can also use the Request full sync link).
Watch Last Sync and Data Version update when it completes.
Note: Some sync controls are gated by OneDirectory Support, and sync time depends on your tenant size. |
