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How to run a manual sync

Trigger an incremental or full sync on demand from Directory Console → Data Sources.

Written by Greg Bennett

OneDirectory syncs automatically on a schedule, but you can trigger a sync manually anytime from Directory Console → Data Sources.


Run a manual sync

  1. In the OneDirectory sidebar (your live employee directory), click Directory Console at the bottom.

  2. In the Directory Console sidebar, select Data Sources.

  3. Choose a sync type: Incremental Sync (pulls recent changes since the last sync) or Full Sync (re-syncs all profile data; you can also use the Request full sync link).

  4. Watch Last Sync and Data Version update when it completes.

Note: Some sync controls are gated by OneDirectory Support, and sync time depends on your tenant size.


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