Your OneDirectory trial typically lasts 14 days, providing you with an opportunity to explore and test our features. If you need more time, extending your trial is quick and easy.
How to Request a Standard Trial Extension (14 Days)
If you’d like to continue exploring OneDirectory beyond the initial 14 days:
Contact Us:
Email us at support@onedirectory.com, or
Use the in-app chat to send us a message.
Await Approval:
Our Customer Success Team will review your request.
If approved, your trial will be extended by an additional 14 days.
Tip: Reach out before your trial ends to avoid any service interruptions.
How to Request an Extended Trial (Up to 60 Days)
In certain cases, we offer trial extensions of up to 60 days to help you fully assess OneDirectory’s capabilities. This option is typically reserved for specific customers with unique evaluation needs.
To request a 60-day extension:
Send an Email: Email us at support@onedirectory.com with details explaining why you need an extended trial.
Alternatively: Use the web chat feature to inquire about the extension.
Approval Process: Our team will review your request and notify you of the decision.
Note: The approval of extended trials is subject to certain criteria and may not be available to all users.