How a former employee is removed from OneDirectory depends on their Microsoft 365 / Entra account.
If their Entra account is disabled or deleted
OneDirectory syncs one-way from Microsoft 365, so when an account is disabled or removed in Entra, the person drops out of the directory on the next sync. To remove them sooner, run a manual sync — see How to run a manual sync.
If their Entra account is still active
If the person has left but their Entra account hasn’t been deactivated yet, you can remove them from OneDirectory straight away by hiding them:
In your live directory, click Edit in Console in the top bar, next to your profile picture.
In the Directory Console sidebar, select People, then click the person’s row.
On the Manage tab, set Show in directory to No, always hide.
They’ll be removed from the directory and org chart. See How to hide or show a specific person.
Note: Hiding doesn’t delete the person — if their Entra account is later disabled, they’ll be removed by the sync anyway. |